Photo

Type   of job title *

Professor

Job   title *   Eg:General Atlantic   Professor of Marketing

Professor   of Medical Informatics

Phone   *

19945036079

Email   *

zh-deng@hust.edu.cn

Research   Interests

health   IT adoption and impacts,doctor-patient interaction and trust, knowledge   management, smart health service value creation

faculty_department

Medical   informatics

Academic   Areas *

Smart   health

Brief   introduction

DENG   Zhaohua is the professor and doctoral supervisor of School of Medical and   Health Management, Huazhong University of Science and Technology. Ph. D. and   Post doctorate in management. She is the visiting scholar of Department of   Information Systems, Darmstadt University of Technology in Germany. In 2016,   she was elected as the Huazhong Scholar of Huazhong University of Science and   Technology.

Professor   Deng has published more than 30 SCI/SSCI papers, and her work appears in   medical infomatics and information systems journals such as Information   Systems Journal, International Journal of Information Management,   International Journal of Medical Informatcis, Journal of Medical Internet   Research,Management Decision,Information Technology & People, Health   Informatics Journal, Journal of Medical Systems, and so on. She serves as ad   hoc reviewer for the leading journal Information & Management,   International Journal of Information Management,  Electronic Commerce   Research and Applications, et al. Professor Deng’s work, which was published   on International Journal of Information Management, was selected as ESI   high-cited papers in the field of social sciences, and another paper,   published in the International Journal of Medical Informatics, was selected   as the Most Cited IJMI Articles.

Academic   Degrees

Doctor   Degree of Management

Master   Degree of Management

Bachelor   Degree of Economics

Professional   Experience

2008.7-2009.7   Senior Research Assistant, City University of Hongkong

2009.7-2011.3   Postdoctoral Researcher, Huazhong University of Science and Technology

2011.3-2012.11   Assistant Professor, Huazhong University of Science and Technology

2011.11-1018.11   Associate Professor, Huazhong University of Science and Technology

2018.11-    Professor, Huazhong University of Science and Technology

Selected   Publications

(1)     Hong   Wu; Zhaohua Deng(*), Knowledge Collaboration among Physicians in Online   Health Communities: A Transactive Memory Perspective, International Journal   of Information Management, 2019, 49:13-33 (SSCI, IF2018=5.063)

(2)     Shan   Liu; Zhaohua Deng(*), Understanding knowledge management capability in   business process outsourcing: a cluster analysis, Management Decision, 2015,   53(1): 124~138(SSCI, IF2018=1.963）

(3)     Tailai   Wu; Zhaohua Deng(*); Donglan Zhang; Paula R. Buchanan; Dongqing Zha; Ruoxi   Wang, Seeking and using intention of health information from doctors in   social media: The effect of doctor-consumer interaction, International   Journal of Medical Informatics, 2018，115: 106~113(SCI,   IF2018=2.731)

(4)     Zhaohua   Deng; Shan Liu(*), Understanding consumer health information seeking behavior   from the perspective of the risk perception attitude framework and social   support in mobile social media websites, International Journal of Medical   Informatics, 2017, 105: 98~109 (SCI, IF2018=2.731)

(5)     Zhaohua   Deng(*); Xiuting Mo; Shan Liu, Comparison of the middle-aged and older users’   adoption of mobile health services in China, International Journal of Medical   Informatics, 2014, 83(3): 210~224 (SCI, IJMI Highly Cited Papers, IF2018=2.731)    

(6)     Zhaohua   Deng(*); Yaobin Lu; Kwok Kee Wei; Jinlong Zhang, Understanding customer   satisfaction and loyalty: An empirical study of mobile instant messages in   China, International Journal of Information Management, 2010, 30(4): 289~300   (SSCI, ESI Highly Cited Papers, IF2018=5.063)  

(7)     Shan   Liu; Zhaohua Deng(*), How Environment Risks Moderate the Effect of Control on   Performance in Information Technology Projects: Perspectives of Project   Managers and User Liaisons, International Journal of Information Management,   2015, 35(1): 80~87(SSCI, IF2018=5.063)

(8)     Ziying   Hong; Zhaohua Deng(*), Wei Zhang. Examining factors affecting patients trust   in online healthcare services in China: the moderating role of the purpose of   use, Health Informatics Journal, 2019, 25(4): 1647-1660 (SCI, IF 2018=2.297)

(9)     Zhaohua   Deng; Ziying Hong; Wei Zhang; Evans Richard, The Effect of Online Effort and   Reputation of Physicians on Patients’ Choice: 3-Wave Data Analysis of China’s   Good Doctor Website, Journal of Medical Internet Research,2019, 21(3):e10170   (IF2018=4.945)

(10)     Qingye;   Zhaohua Deng(*);Yanyan Chen; Jiazhi Liao; Gang Li. Using Electronic Health   Records Data to Evaluate the Impact of Information Technology on Improving   Health Equity: Evidence from China. Journal of Medical Systems. 2019, 43:176-184(IF   2018=2.415   )

(11)     Cong   Ren; Zhaohua Deng(*); Ziying Hong, Wei Zhang. Health information in the   digital age: An empirical study of the perceived benefits and costs of   seeking and using health information from online sources, Health Information   and Libraries Journal, 2019, 36(2):153-167 (IF2018=1.179)

(12)     Jiaying   Li; Hong Wu; Zhaohua Deng(*); Evans Richard. How do professional capital and   team heterogeneity affect the demands of team-based service? BMC Medical   Informatics and Decision Making. 2019，19: 119 (IF2018=2.067)

(13)     Qingye;   Zhaohua Deng(*);Yanyan Chen; Jiazhi Liao; Gang Li, Yaobin Lu. How resource   scarcity and accessibility affect patients’ usage of mobile health in China:   a resource competition perspective. JMIR mHealth and uHealth, 2019,   7(8):e13491 (IF2018=4.301)

Working   Papers

Hong   Wu, Zhaohua Deng. Online Service Qualities in the Multistage Process and   Patients’ Compliments: A Transaction Cycle Perspective.

Hong   Wu, Zhaohua Deng. How does service price influence patient’s sequent   decisions in online health communities?

Xiang   Wu, Zhaohua Deng. Understanding preference heterogeneity in health   information channels: A hierarchical mixed logit approach.

Aruha,   Xiang Wu, Zhaohua Deng. Does information technology exacerbate health   inequality stemming from socioeconomic status?

Guorui   Fan, Xiang Wu, Zhaohua Deng. Medical insurance and health equity in health   service utilization among the middle-aged and elderly in China: A quantile   regression approach.

Ziying   Hong, Zhaohua Deng.  What patients concern: Two fold analysis of an   online health Q&A community.

Selected   Cases

Awards   and Honors

Huazhong   Scholar 2016

Excellent   Young Teachers 2019

Courses   Taught

516.612   User Health Information Behavior

516.624   Research Method of Management Science

1003861   HIT Project Management

516.806   E-health Policy and Management

Project

(1) 2020.01--2023.12 National Natural   Science Foundation of China, Grant No. 71971092, Research on value creation   model and optimization of full-process medical services in the smart connected   environment, Principal Investigator.

(2) 2017.01--2020.12 National Natural   Science Foundation of China, Grant No. 71671073, Building patient trust and   governing patient-doctor relationship in the context of mobile health,   Principal Investigator.

(3) 2013.01--2015.12 National Natural   Science Foundation of China, Grant No. 71201063, Users’ adoption model and   optimizing strategy of mobile health services based on trust and perceived   value. Principal Investigator.

(4) 2019.01--2021.12  Philosophy   Social Sciences Research Grant supported by the Ministry of Education, Grant   No. 19JHQ094, Research on mobile health development model and user behavior,   Principal Investigator.

(5) 2012.06--2014.06 Humanities &   Social Sciences Research Grant supported by the Ministry of Education, Grant   No. 12YJC630031, Dynamic evolution mechanism of mobile health service users'   adoption behavior under the new health reform, Principal Investigator.